Chargebee incident

GoCardless API Disruption

Minor Resolved View vendor source →
Started
Feb 24, 2026, 02:36 PM UTC
Resolved
Feb 24, 2026, 03:21 PM UTC
Duration
44m
Detected by Pingoru
Feb 24, 2026, 02:36 PM UTC

Affected components

GoCardless

Update timeline

  1. investigating Feb 24, 2026, 02:36 PM UTC

    We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through GoCardless. GoCardless has confirmed that some users are experiencing a blank screen when accessing the GoCardless Dashboard. There have also been reports of API disruptions. More details here - https://www.gocardless-status.com/incidents/01KJ7YN58MXE8PKB2WRDB4HGYK

  2. monitoring Feb 24, 2026, 03:02 PM UTC

    GoCardless have identified the root cause and implemented a fix. Access to the GoCardless dashboard and APIs is recovering at the moment.

  3. resolved Feb 24, 2026, 03:21 PM UTC

    This incident has been resolved.

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