Chargebee incident

API Service Degradation

Major Resolved View vendor source →

Chargebee experienced a major incident on July 16, 2026 affecting API (EU), lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2026, 12:56 PM UTC
Resolved
Jul 16, 2026, 12:56 PM UTC
Duration
—
Detected by Pingoru
Jul 16, 2026, 12:56 PM UTC

Affected components

API (EU)

Update timeline

  1. resolved Jul 16, 2026, 12:56 PM UTC

    We experienced intermittent API request timeouts in the EU region during the window from 15-7-2026 21:56:00 UTC to 16-07-2026 01:23:55 UTC. The issue has since been resolved, and services are operating normally.