Chargebee incident

Checkouts Failing on Safari

Minor Resolved View vendor source →

Chargebee experienced a minor incident on March 6, 2025, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Mar 06, 2025, 08:06 AM UTC
Resolved
Mar 06, 2025, 08:23 AM UTC
Duration
16m
Detected by Pingoru
Mar 06, 2025, 08:06 AM UTC

Update timeline

  1. identified Mar 06, 2025, 08:06 AM UTC

    We are investigating an issue where some checkouts are failing on the Safari browser. Our team is working on a resolution. We will provide further updates as more information becomes available.

  2. resolved Mar 06, 2025, 08:23 AM UTC

    We have resolved the issue and confirmed that the transactions are now processing as expected. If you continue to experience any issues, please reach out to our support team.