Chargebee incident

API Service Degradation In US Region

Minor Resolved View vendor source →

Chargebee experienced a minor incident on March 28, 2025 affecting API (US), lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2025, 06:10 PM UTC
Resolved
Mar 28, 2025, 06:10 PM UTC
Duration
Detected by Pingoru
Mar 28, 2025, 06:10 PM UTC

Affected components

API (US)

Update timeline

  1. resolved Mar 28, 2025, 06:10 PM UTC

    We experienced intermittent API failures between 12:18 and 12:19 UTC in the US region due to a brief issue on the AWS platform. The impact was minimal, affecting only a subset of requests. AWS has resolved the issue, and services have returned to normal. We apologize for any disruption this may have caused.