Chargebee experienced a minor incident on March 28, 2025 affecting API (US), lasting —. The incident has been resolved; the full update timeline is below.
Affected components
API (US)
Update timeline
- resolved Mar 28, 2025, 06:10 PM UTC
We experienced intermittent API failures between 12:18 and 12:19 UTC in the US region due to a brief issue on the AWS platform. The impact was minimal, affecting only a subset of requests. AWS has resolved the issue, and services have returned to normal. We apologize for any disruption this may have caused.