Chargebee incident

API Service Degradation - US Region

Minor Resolved View vendor source →

Chargebee experienced a minor incident on May 14, 2025 affecting API (US), lasting —. The incident has been resolved; the full update timeline is below.

Started
May 14, 2025, 07:01 AM UTC
Resolved
May 14, 2025, 07:01 AM UTC
Duration
—
Detected by Pingoru
May 14, 2025, 07:01 AM UTC

Affected components

API (US)

Update timeline

  1. resolved May 14, 2025, 07:01 AM UTC

    We experienced intermittent API service interruption & request timeouts between 05:52 AM and 05:53 AM UTC. This disruption was due to an issue on the AWS platform, leading to an unexpected increase in API failures in the US region. We apologize for any inconvenience caused.