Channel.io incident

Temporary issue detected with Phone feature

Notice Resolved View vendor source →

Channel.io experienced a notice incident on February 24, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2026, 07:30 AM UTC
Resolved
Feb 24, 2026, 07:30 AM UTC
Duration
—
Detected by Pingoru
Feb 24, 2026, 07:30 AM UTC

Update timeline

  1. resolved Feb 24, 2026, 07:34 AM UTC

    The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused. -Incident Time: 2026. 02. 24 15:26 ~ 2026. 02. 24 16:30 (KST) -Affected Scope: VoiceALF calls in channels using Olivia and Sakura voices. -Cause: Usage limit exceeded by the ALF voice provider. -Resolution: Adjusted the usage limit of the ALF voice provider. -Measures to Prevent Recurrence: Separate ALF voice usage limits and implement logic to switch to voices from other providers if a specific provider encounters an issue.