ChangeNOW incident

Temporary issues with exchange creation and availability of our API

ChangeNOW experienced a major incident on August 18, 2026 affecting Exchange Creation, lasting 8m. The incident has been resolved; the full update timeline is below.

Started: Aug 18, 2026, 11:43 AM UTC
Resolved: Aug 18, 2026, 11:51 AM UTC
Duration: 8m
Detected by Pingoru: Aug 18, 2026, 11:43 AM UTC

Affected components

Exchange Creation

Update timeline

investigating Aug 18, 2026, 11:43 AM UTC

Hello! From 11:30 UTC we are experiencing temporary issues with the availability of our API and its response time. The creation of exchanges is affected. Our technical team is investigating the cause and is already working on a solution. We will get back to you with an update as soon as possible.
resolved Aug 18, 2026, 11:51 AM UTC

Today from 11:30 to 11:48 UTC we were experiencing temporary issues with the availability of our API and its response time. We are happy to announce that the API availability issue has been successfully resolved. At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know. We sincerely apologize for the inconvenience caused.