ChangeNOW incident

We are experiencing delays with USDTTRC20 payouts processing

Minor Resolved View vendor source →

ChangeNOW experienced a minor incident on July 31, 2026 affecting Withdrawals and Exchange Processing and 1 more component, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2026, 12:26 AM UTC
Resolved
Jul 31, 2026, 12:33 AM UTC
Duration
6m
Detected by Pingoru
Jul 31, 2026, 12:26 AM UTC

Affected components

WithdrawalsExchange ProcessingTether (TRC20) (USDTTRC20)

Update timeline

  1. identified Jul 31, 2026, 12:26 AM UTC

    Hello! Since 00:05 UTC, we're having some delays with USDTTRC20 payouts processing. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you as soon as possible. Thanks for hanging in there!

  2. resolved Jul 31, 2026, 12:33 AM UTC

    Hey! Just a heads-up — today, between 00:05 and UTC, we had some delays with USDTTRC20 payouts processing. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!