ChangeNOW incident

Temporary issues with Partners Profile access

Critical Resolved View vendor source →

ChangeNOW experienced a critical incident on April 28, 2026 affecting Partners Profile, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 03:27 PM UTC
Resolved
Apr 28, 2026, 04:08 PM UTC
Duration
40m
Detected by Pingoru
Apr 28, 2026, 03:27 PM UTC

Affected components

Partners Profile

Update timeline

  1. investigating Apr 28, 2026, 03:27 PM UTC

    Hello! Since 15:07 UTC we are experiencing temporary issues with Partners Profile page access. Due to this issue, login and usage of the partner dashboard are temporarily unavailable. Our technical team is already looking into the issue and working on a fix. We'll provide you with an update as soon as possible.

  2. resolved Apr 28, 2026, 04:08 PM UTC

    Today, since 15:07 UTC to 16:00 we were experiencing temporary issues with Partners Profile page access. We're happy to let you know that the issue has now been fully resolved and everything’s back to normal. We truly apologize for any inconvenience this may have caused and appreciate your patience!