ChangeNOW incident

Temporary delays with processing XTZ, ADA, EGLD and others

Minor Resolved View vendor source →

ChangeNOW experienced a minor incident on July 18, 2026 affecting Withdrawals and Exchange Processing and 1 more component, lasting 19h 14m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2026, 05:19 PM UTC
Resolved
Jul 19, 2026, 12:34 PM UTC
Duration
19h 14m
Detected by Pingoru
Jul 18, 2026, 05:19 PM UTC

Affected components

WithdrawalsExchange ProcessingICON (ICX)Elrond (EGLD)Tezos (XTZ)Cardano (ADA)

Update timeline

  1. identified Jul 18, 2026, 05:19 PM UTC

    Hello there, Currently we experience temporary delays with processing few tokens, due to the delays by our liquidity provider. Affected assets: xtz,lrc,ada,icx,egld,steth,grt,celo,xdc,cspr,op,boba,flr,lmwr,kas,wldop,mnterc20,ethlna,pol,mntmainnet,hntsol,prime,wemixmainnet,manta,ondo,aiozerc20,mew,usde,ponke,safe,brettbase,mog,render,ath,l3,sundog,popcat,degen,mogbase,hmstr,carv,puffer,dbr,tai,mplx,tokenerc20,swell,chillguy,apex,major,kmno,zerebro,virtualbase,hype,sonic,plume,toshi,gps,zig,obt,order,bera,cookiebase,b3,avl,diam,flock,red,roam,sosoerc20,bmt,a8,mavia,partibase,maviabase,sosobase,corn,hyperbsc,hypererc20,doodsol,zkjerc20,laerc20,avlerc20,spkerc20,herc20,icntbase,eserc20,eraerc20,usdeton,homebase,sderc20,camperc20,usd1trc20,xanerc20,seievm,yberc20,recallbase,elizaossol,mon,pieversebsc,wetsol,skrsol,usdcmon,birbsol,usaterc20,triabsc,aaplxsol,aztecerc20,googlxsol,coinxsol,metaxsol,hoodxsol,roboerc20,amznxsol,mcdxsol,usdserc20,edgeerc20,basederc20,usdcmnt,usdcseievm,deepsui,billerc20,mega,caperc20 During this time, you may notice that the status on the exchange page stays stuck on "exchanging" or "sending to you." Our team is aware of the issue, and we are already on it! We will notify you once the issue is resolved.

  2. resolved Jul 19, 2026, 12:34 PM UTC

    This incident has been resolved.