ChangeNOW incident
Some issues with processing on the ETHBASE and BASE tokens exchanges due to the delay of a new block
ChangeNOW experienced a minor incident on June 26, 2026 affecting USD Coin (Base) (USDCBASE) and Ethereum (Base) (ETHBASE), lasting 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 26, 2026, 03:49 PM UTC
Hello! Since 15:40 UTC, we've been experiencing some issues with processing on the ETHBASE and BASE tokens exchanges due to the delay of a new block of the network. This means that you might see the status stuck on 'awaiting deposit' or 'sending to you' on the exchange page. Our tech team is already looking into it. We'll keep you updated and let you know as soon as we have more info.
- resolved Jun 26, 2026, 04:45 PM UTC
Today, from 15:40 to 16:40 UTC, we were experiencing temporary issues with the processing of ETHBASE and BASE tokens exchanges due to the delay of a new block of the network. We are happy to announce that a new blocks were created, and all affected exchanges have been processed. At the moment, the service is working as usual, but if you are still experiencing any issues, please, let us know.