ChangeNOW incident

Some issues with processing on the ETHBASE and BASE tokens exchanges

ChangeNOW experienced a minor incident on June 25, 2026 affecting USD Coin (Base) (USDCBASE) and Ethereum (Base) (ETHBASE), lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started: Jun 25, 2026, 04:16 PM UTC
Resolved: Jun 25, 2026, 05:29 PM UTC
Duration: 1h 13m
Detected by Pingoru: Jun 25, 2026, 04:16 PM UTC

Affected components

USD Coin (Base) (USDCBASE)Ethereum (Base) (ETHBASE)

Update timeline

investigating Jun 25, 2026, 04:16 PM UTC

Hello! Since 15:50 UTC, we've been experiencing some issues with processing on the ETHBASE and BASE tokens exchanges. This means that you might see the status stuck on 'awaiting deposit' or 'sending to you' on the exchange page. Our tech team is already looking into it and working on a fix. We'll keep you updated and let you know as soon as we have more info, which should be in about several hours.
resolved Jun 25, 2026, 05:29 PM UTC

Hey again! We’ve figured out what’s causing the delay with ETHBASE and BASE tokens exchanges processing. In this case, the problem appears to be on the BASE network side and may be related to an upcoming update. You can stay updated on the BASE network by checking this link: https://basescan.org Further information will be provided in notifications regarding the upcoming BASE network update. Thanks for your understanding!