ChangeNOW incident

We are experiencing issues with payouts processing

Minor Resolved View vendor source →

ChangeNOW experienced a minor incident on June 23, 2026 affecting Withdrawals, lasting 4d 16h. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2026, 02:09 PM UTC
Resolved
Jun 28, 2026, 06:10 AM UTC
Duration
4d 16h
Detected by Pingoru
Jun 23, 2026, 02:09 PM UTC

Affected components

Withdrawals

Update timeline

  1. investigating Jun 23, 2026, 02:09 PM UTC

    Hello! Since 13:55 UTC, we're having some issues with payouts processing. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you as soon as possible. Thanks for hanging in there!

  2. investigating Jun 23, 2026, 02:37 PM UTC

    Hey! Just a heads-up — today, between 13:55 and 14:30 UTC, we had some delays with payouts processing. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!

  3. resolved Jun 28, 2026, 06:10 AM UTC

    This incident has been resolved.