ChangeNOW incident

Some issues with processing ETH and tokens payouts

Minor Resolved View vendor source →

ChangeNOW experienced a minor incident on March 24, 2026, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2026, 11:25 AM UTC
Resolved
Mar 24, 2026, 11:56 AM UTC
Duration
31m
Detected by Pingoru
Mar 24, 2026, 11:25 AM UTC

Update timeline

  1. investigating Mar 24, 2026, 11:25 AM UTC

    Hello! Since 11:10 UTC, we're having some issues with processing ETH and tokens payouts. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you within several hours. Thanks for hanging in there!

  2. resolved Mar 24, 2026, 11:56 AM UTC

    Hey! Just a heads-up — today, between 11:10 and 11:50 UTC, we had some delays with processing ETH and tokens payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!