ChangeNOW incident
Some issues with processing ETH tokens payouts
Affected components
Update timeline
- investigating Mar 25, 2026, 03:18 PM UTC
Hello! Since 15:10 UTC, we're having some issues with processing ETH tokens payouts. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you within several hours. Thanks for hanging in there!
- resolved Mar 25, 2026, 03:55 PM UTC
Hey! Just a heads-up — today, between 15:10 and 15:50 UTC, we had some delays with processing ETH tokens payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
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