ChangeNOW incident

Some issues with processing ETHBASE and BASE tokens payouts

Minor Resolved View vendor source →

ChangeNOW experienced a minor incident on March 27, 2026 affecting Ethereum (Base) (ETHBASE), lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2026, 11:23 AM UTC
Resolved
Mar 27, 2026, 11:56 AM UTC
Duration
32m
Detected by Pingoru
Mar 27, 2026, 11:23 AM UTC

Affected components

Ethereum (Base) (ETHBASE)

Update timeline

  1. investigating Mar 27, 2026, 11:23 AM UTC

    Hello! Since 11:01 UTC, we're having some issues with processing ETHBASE and BASE tokens payouts Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you within several hours. Thanks for hanging in there!

  2. resolved Mar 27, 2026, 11:56 AM UTC

    Hey! Just a heads-up — today, between 11:01 and 11:50 UTC, we had some delays with processing ETHBASE and BASE tokens payouts Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!