ChangeNOW incident

We are experiencing issues with BTC payouts processing

ChangeNOW experienced a minor incident on April 15, 2026 affecting Bitcoin (BTC), lasting 21m. The incident has been resolved; the full update timeline is below.

Started: Apr 15, 2026, 01:07 PM UTC
Resolved: Apr 15, 2026, 01:28 PM UTC
Duration: 21m
Detected by Pingoru: Apr 15, 2026, 01:07 PM UTC

Affected components

Bitcoin (BTC)

Update timeline

investigating Apr 15, 2026, 01:07 PM UTC

Hello! We’re currently experiencing some temporary delays with BTC exchanges, starting from 12:40 UTC, due to a delay in the latest block on the network. This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal. You can stay updated on the BTC network by checking this link: https://www.blockchain.com/btc/blocks?page=1. We’ll send out another update as soon as the new block is confirmed. Thanks for your understanding!
resolved Apr 15, 2026, 01:28 PM UTC

This incident has been resolved.