ChangeNOW incident
We are experiencing delays with processing TON deposits
ChangeNOW experienced a notice incident on May 10, 2026 affecting Deposits and Toncoin (TON), lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 10, 2026, 07:21 PM UTC
Hello! Since 19:00 UTC, we have been experiencing some delays with processing TON deposits. This means that you may see the status "Waiting for deposit" on the exchange page being stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information. Thank you for your patience and understanding!
- resolved May 10, 2026, 08:39 PM UTC
Hey! Today, between 19:00 and 20:30 UTC, we experienced some delays with processing TON deposits. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!