ChangeNOW incident

Some issues with processing SOL and tokens payouts

Minor Resolved View vendor source →
Started
Apr 21, 2026, 04:20 PM UTC
Resolved
Apr 21, 2026, 04:41 PM UTC
Duration
21m
Detected by Pingoru
Apr 21, 2026, 04:20 PM UTC

Affected components

Tether (SOL) (USDTSOL)Solana (SOL)

Update timeline

  1. investigating Apr 21, 2026, 04:20 PM UTC

    Hello! Since 16:005 UTC, we're having some issues with processing SOL and tokens payouts. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you within several hours. Thanks for hanging in there!

  2. resolved Apr 21, 2026, 04:41 PM UTC

    Hey! Just a heads-up — today, between 16:05 and 16:35 UTC, we had some delays with processing SOL and tokens payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!

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