CEX.IO had 17 outages in the last 2 years totaling 14606h 3m of downtime — averaging 0.7 incidents per month.
There were 17 CEX.IO outages since September 22, 2025 totaling 14606h 3m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
Starting February 3, 2026, payments are unavailable. We are working to transition to a new card-issuing partner. Tap to learn more. https://support.cex.io/en/articles/13460417-important-cex-io-card-update.
We are continuing to monitor for any further issues.
We are currently experiencing degraded performance in our Customer Support systems.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
Faster payments are now available for withdrawals-only.
We are experiencing issues with EURC payments via CEX.IO Card. Please exchange these assets for other currencies for a successful transaction.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Some card transactions may currently fail due to service disruptions. The relevant team is working to resolve the issue as quickly as possible. Thank you for your understanding!
We are continuing to investigate this issue.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
We are observing an issue on Cloudflare’s side
Cloudflare Global Network is experiencing issues. We are monitoring their status and expect service to return to normal as soon as their network is fully restored.
Cloudflare has implemented a fix for the network issues. The primary incident is believed to be resolved. We are now actively monitoring our services closely to confirm full stability. Users may experience brief disruptions as the global network fully returns to normal.
Cloudflare provided the following update: "Cloudflare services are currently operating normally. We are no longer observing elevated errors or latency across the network. Our engineering teams continue to closely monitor the platform and perform a deeper investigation into the earlier disruption, but no configuration changes are being made at this time. We will provide a final update once our investigation is complete."
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We’re currently experiencing temporary service difficulties. Our team is working to resolve the issue as quickly as possible. Thank you for your patience.
This incident has been resolved.
Due to an unexpected issue on our provider’s side, you may experience interruptions with the SEPA Instant payment method. We will update you as soon as the system is operational again.
This incident has been resolved.
We are waiting for an update from the UXLINK team
This incident has been resolved.
We are currently investigating this issue.
Wire transfers have been retired. This component has been removed from our status page.