CEX.IO incident

CEX.IO Card Update

Critical Ongoing View vendor source →

CEX.IO is currently experiencing a critical incident affecting Card transactions and Card ordering, which began 115d ago. The vendor's full update timeline is below.

Started
Jan 22, 2026, 02:32 PM UTC
Resolved
Ongoing
Duration
● 114d 18h
Detected by Pingoru
Jan 22, 2026, 02:32 PM UTC

Affected components

Card transactionsCard ordering

Update timeline

  1. monitoring Jan 22, 2026, 02:32 PM UTC

    Starting February 3, 2026, payments are unavailable. We are working to transition to a new card-issuing partner. Tap to learn more. https://support.cex.io/en/articles/13460417-important-cex-io-card-update.

  2. monitoring Apr 07, 2026, 10:15 AM UTC

    We are continuing to monitor for any further issues.