CEX.IO incident

USD and GBP card withdrawals maintenance (degraded performance)

Minor Resolved View vendor source →

CEX.IO experienced a minor incident on December 17, 2025 affecting Card Withdrawals, lasting 22h 10m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2025, 01:04 PM UTC
Resolved
Dec 18, 2025, 11:15 AM UTC
Duration
22h 10m
Detected by Pingoru
Dec 17, 2025, 01:04 PM UTC

Affected components

Card Withdrawals

Update timeline

  1. investigating Dec 17, 2025, 01:04 PM UTC

    We are currently investigating this issue.

  2. resolved Dec 18, 2025, 11:15 AM UTC

    This incident has been resolved.