CEX.IO incident

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Minor Resolved View vendor source →

CEX.IO experienced a minor incident on October 30, 2025 affecting Registrations and Help Center and 1 more component, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2025, 09:40 AM UTC
Resolved
Oct 30, 2025, 10:22 AM UTC
Duration
41m
Detected by Pingoru
Oct 30, 2025, 09:40 AM UTC

Affected components

RegistrationsHelp CenterLoginWebsite availabilityEmail DeliverySpot and Margin TradingInstant Buy/SellVerificationAffiliate programCEX University

Update timeline

  1. investigating Oct 30, 2025, 09:40 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 30, 2025, 09:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 30, 2025, 10:22 AM UTC

    This incident has been resolved.