Central 1 incident
INC224203 -- Saved logins issue on v18.1 iOS Forge App
Central 1 experienced a minor incident on June 30, 2026 affecting Digital Banking Services and Incident Alerting, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 30, 2026, 08:43 PM UTC
We are currently investigating an issue affecting some users on iOS devices where saved login information is not being retained as expected on the v18.1 Forge App. Some members reported that the issue was resolved after upgrading their device to iOS 26.5 operating system. While we have not yet confirmed this as a universal solution, members experiencing this issue may wish to ensure their device is running the latest available version of iOS. Members can continue to access the service by manually entering their card number and password if their saved login is unavailable. Our team is actively investigating the issue and working to determine the root cause. Additional updates will be provided as more information becomes available. We apologize for any inconvenience and appreciate your patience while we work toward a resolution. Central 1 - [email protected] - [email protected] - 1.888.889.7878