Central 1 incident

Resolved - INC229690 - User Management Not Available

Notice Resolved View vendor source →

Central 1 experienced a notice incident on October 14, 2026 affecting Central 1 Services and Payment Services and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2026, 10:04 PM UTC
Resolved
Oct 14, 2026, 10:04 PM UTC
Duration
—
Detected by Pingoru
Oct 14, 2026, 10:04 PM UTC

Affected components

Central 1 ServicesPayment ServicesDigital Banking Services

Update timeline

  1. resolved Oct 14, 2026, 10:04 PM UTC

    Application login using 2SS (2-Step-Security) may be failing Central 1 is aware that User Management (UM), EFM, AFT and Wires applications may have returned an error message between 2:10 to 2:15 p.m. PT (5:10 to 5:15 p.m. ET). Central 1’s technical teams are monitoring service for stability. If you are continuing to have sign-in errors please contact support. An update will be provided by 4:30 p.m. PT (7:30 p.m. ET). Central 1 - [email protected] - 1.888.889.7878, press 1