Central 1 incident

INC213090 - eTransfer Reports and Files Delayed

Notice Resolved View vendor source →

Central 1 experienced a notice incident on November 27, 2025 affecting Payment Services and Digital Banking Services, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Nov 27, 2025, 12:58 PM UTC
Resolved
Nov 27, 2025, 01:56 PM UTC
Duration
58m
Detected by Pingoru
Nov 27, 2025, 12:58 PM UTC

Affected components

Payment ServicesDigital Banking Services

Update timeline

  1. investigating Nov 27, 2025, 12:58 PM UTC

    Due to an Interac technical issue, today's e-transfer reports and files have been delayed. The EMCD, EMCU, and ECCX reports are not available. The e-Transfer EMTC/EMFC reconciliation files are also unavailable. An update will be provided by 9 a.m. PT (12 p.m. ET). Central 1 - [email protected] - 1.888.889.7878 option 1

  2. investigating Nov 27, 2025, 01:24 PM UTC

    The e-Transfer EMTC/EMFC reconciliation files are now available. Central 1 - [email protected] - 1.888.889.7878 option 1

  3. resolved Nov 27, 2025, 01:56 PM UTC

    Today's etransfer reports (The EMCD, EMCU, and ECCX) will be available tomorrow morning in the MERG report file and SFTP folders for all organizations. Central 1 - [email protected] - 1.888.889.7878 option 1