Central 1 incident

Resolved - INC228551 - FX Notes not available

Central 1 experienced a notice incident on September 21, 2026 affecting Treasury Services, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started: Sep 21, 2026, 03:57 PM UTC
Resolved: Sep 21, 2026, 06:26 PM UTC
Duration: 2h 29m
Detected by Pingoru: Sep 21, 2026, 03:57 PM UTC

Affected components

Treasury Services

Update timeline

investigating Sep 21, 2026, 03:57 PM UTC

Globex 2000 has notified Central 1 they are experiencing system issues and users are receiving a “500 - Service error” message when trying to access the FX Notes application. Central 1 and Globex 2000 are investigating and we will provide an update by 11 a.m. PT (2 p.m. ET) or sooner if the incident is resolved. Central 1 - [email protected] - 1.888.889.7878, press 1
resolved Sep 21, 2026, 06:26 PM UTC

The FX Notes application is now available. If you continue to experience log on issues, please contact Central 1 Support. Central 1 - [email protected] - 1.888.889.7878, press 1