Central 1 experienced a notice incident on September 25, 2026 affecting Payment Services, lasting 3h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Payment Services
Update timeline
- investigating Sep 25, 2026, 08:10 PM UTC
Central 1 has identified a discrepancy with the net activity and the ending balance for the daily AIBC banking reports for September 25, 2026. While this matter is being investigated, the correct balances are displayed in the CDJ and USDJ reports. Central 1 will provide an update by 2:30 p.m. PT (5:30 p.m. ET) or sooner if the incident is resolved. Central 1 - [email protected] - 1.888.889.7878, press 1
- resolved Sep 25, 2026, 11:16 PM UTC
Central 1 has resolved the issue and regenerated all the reports. Central 1 - [email protected] - 1.888.889.7878, press 1