Resolved on March 13, 2026, affecting Payment Services.
We have identified that the ORS (Online Return System) batch return job did not run at 4 p.m. PT (7 p.m. ET) or 11 p.m. PT (2 a.m. ET) yesterday. Some organizations received the reports for yesterday, but they are incomplete. The files have been uploaded for processing, and the transactions will be recorded in tomorrow’s ICBS and ICBR reports. Central 1 - [email protected] - 1.888.889.7878, press
Affected components
Update timeline
- resolved Mar 13, 2026, 03:43 PM UTC
We have identified that the ORS (Online Return System) batch return job did not run at 4 p.m. PT (7 p.m. ET) or 11 p.m. PT (2 a.m. ET) yesterday. Some organizations received the reports for yesterday, but they are incomplete. The files have been uploaded for processing, and the transactions will be recorded in tomorrow’s ICBS and ICBR reports. Central 1 - [email protected] - 1.888.889.7878, press
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