Affected components
Update timeline
- investigating May 04, 2026, 04:57 PM UTC
Some users are continuing to experience access issues when going to the Client Centre. In most cases if you cannot access you should be presented with a page providing direct links to the applications behind the Client Centre. We are actively investigating the issue and will provide an update by 11 am PT (2 pm ET). Central 1 - [email protected] – 1.888.889.7878, press 1
- monitoring May 04, 2026, 05:35 PM UTC
The third-party host for Central 1's Client Centre has resolved the instability. Users should be able to access. Some users may need to either clear their cache or use a private browser session to reach the Client Centre. We will be monitoring the site over the next while to ensure it remains stable. We apologize for any inconvenience caused by this incident.
- monitoring May 04, 2026, 06:33 PM UTC
Central 1 is receiving feedback that some users are still not able to access the Client Centre in spite of clearing their cache and/or using a private browser. We are investigating further here on potential reasons as the servers are up and operational. We will provide an update by 12:30 pm PT (3:30 pm ET).
Looking to track Central 1 downtime and outages?
Pingoru polls Central 1's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Central 1 reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Central 1 alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
5 free monitors · No credit card required