Central 1 incident

INC222835: International Funds Transfers – Transaction Failures

Central 1 is currently experiencing a minor incident affecting Digital Banking Services and Incident Alerting, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 05, 2026, 05:18 PM UTC
Resolved
Ongoing
Duration
● 1h 11m
Detected by Pingoru
Jun 05, 2026, 05:18 PM UTC

Affected components

Digital Banking ServicesIncident Alerting

Update timeline

  1. investigating Jun 05, 2026, 05:18 PM UTC

    We are currently investigating an issue affecting International Funds Transfers. Since Monday evening, transfer attempts have been failing. In impacted cases, funds are being debited from customer accounts but the corresponding wire transfers are not being created. Debited funds will be returned through the standard payments return process. Our teams are actively working to identify the root cause and restore normal service. We will provide further updates as more information becomes available. [email protected] - 1.888.889.7878 (option 2)