Census incident

Degraded UI performance

Major Resolved View vendor source →

Census experienced a major incident on September 8, 2026 affecting Census Sync Management UI, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2026, 08:04 PM UTC
Resolved
Sep 08, 2026, 10:06 PM UTC
Duration
2h 1m
Detected by Pingoru
Sep 08, 2026, 08:04 PM UTC

Affected components

Census Sync Management UI

Update timeline

  1. investigating Sep 08, 2026, 08:04 PM UTC

    Some organizations are currently experiencing increased latency when running connection tests and loading source and destination objects within the sync editor. Investigation is still ongoing.

  2. monitoring Sep 08, 2026, 09:02 PM UTC

    A fix has been implemented and we are monitoring results.

  3. resolved Sep 08, 2026, 10:06 PM UTC

    This incident has been resolved. A recent change prevented some UI jobs from being processed, causing some notifications to be delayed and dataset previews, sync configuration fields, and connection tests to fail to load successfully