Census experienced a critical incident on September 9, 2026 affecting Census Sync Management UI, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
Census Sync Management UI
Update timeline
- investigating Sep 09, 2026, 04:41 PM UTC
We are currently investigating the issue where the app is failing to load.
- identified Sep 09, 2026, 04:47 PM UTC
The issue has been identified and the engineering team is working on safely rolling back the change.
- identified Sep 09, 2026, 05:07 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 09, 2026, 05:10 PM UTC
The change has been rolled back and the app is now loading.
- resolved Sep 09, 2026, 05:33 PM UTC
A backend change caused Activation workspaces to fail to load. We rolled back the change which allowed the app to load successfully. Only UI components were impacted, sync runs were unaffected.