Census incident

Facebook (Meta) Sync Failures - API access disrupted

Major Resolved View vendor source →

Census experienced a major incident on August 26, 2026 affecting Census Sync Management UI and Sync Engine, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2026, 01:09 PM UTC
Resolved
Aug 26, 2026, 02:11 PM UTC
Duration
1h 2m
Detected by Pingoru
Aug 26, 2026, 01:09 PM UTC

Affected components

Census Sync Management UISync Engine

Update timeline

  1. identified Aug 26, 2026, 01:09 PM UTC

    Facebook (Meta) syncs are experiencing failures with the error message - API access disrupted. Go to the App Dashboard and complete Data Use Checkup. An issue related to the Activations Meta app has been identified and a fix is being implemented.

  2. resolved Aug 26, 2026, 02:11 PM UTC

    The incident has now been resolved. All Facebook (Meta) syncs will recover on their next triggered or scheduled run.