Celonis incident

Reporting and Data Refresh Disruption – Resolved

Major Resolved View vendor source →

Celonis experienced a major incident on October 15, 2026, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 06:27 AM UTC
Resolved
Oct 15, 2026, 07:03 AM UTC
Duration
36m
Detected by Pingoru
Oct 15, 2026, 06:27 AM UTC

Update timeline

  1. resolved Oct 15, 2026, 08:34 AM UTC

    A configuration change on WEU PROD caused FullFetches to fail and the Reporting API to be unavailable for european customers. The issue has been fixed and services restored. A subset of customers may not have received today's data refresh. Data should be up to date again tomorrow morning.