Celonis experienced a major incident on October 12, 2026, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 12, 2026, 10:24 AM UTC
We are currently experiencing an issue affecting Frontend platform performance. All teams are engaged working towards restoration. Next update at 11:00 UTC. We apologise for the inconvenience.
- identified Oct 12, 2026, 11:15 AM UTC
The issue has been identified and restorative actions are being undertaken with the highest priority. We apologize for the inconvenience.
- resolved Oct 12, 2026, 11:42 AM UTC
The issue has been resolved and the platform performance is restored, We're continuing to monitor closely to make sure everything stays stable. Thank you for your patience while we worked through this.