Celonis incident

Possible intermittent disruptions – CPM Designer and Navigator

Ongoing since 10:45 AM UTC, affecting CPM-Cloud1, CPM-Std1 and CPM-EU and 1 more.

investigating Nov 12, 2026, 10:45 AM UTC

To maintain the reliability of our services, we are carrying out an infrastructure maintenance on the CPM platform. Over the next few days, you may experience intermittent service disruptions on Process Designer and Process Navigator. We are keeping downtime to a bare minimum to limit the impact. No action is required from your end. If you see an error, please retry after a few minutes. If it continues, contact Celonis Support. We sincerely apologize for the inconvenience and will post an update once the work is complete.

Started
Nov 12, 2026, 10:45 AM UTC
Resolved
Ongoing
Duration
● 1h 4m
Detected by Pingoru
Nov 12, 2026, 10:45 AM UTC

Affected components

CPM-Cloud1, CPM-Std1CPM-EUCPM-JPCPM-PrivateCPM-USCPM-Pro1-EUCPM-Pro2-EUCPM-Pro3-EUCPM-Private-ACPM-Private-B

Update timeline

  1. investigating Nov 12, 2026, 10:45 AM UTC

    To maintain the reliability of our services, we are carrying out an infrastructure maintenance on the CPM platform. Over the next few days, you may experience intermittent service disruptions on Process Designer and Process Navigator. We are keeping downtime to a bare minimum to limit the impact. No action is required from your end. If you see an error, please retry after a few minutes. If it continues, contact Celonis Support. We sincerely apologize for the inconvenience and will post an update once the work is complete.

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