Celonis incident

AI Service degradation

Ongoing since 02:45 PM UTC, affecting EU-1 and EU-2 and 1 more.

identified Nov 09, 2026, 04:50 PM UTC

The issue has been identified and restorative actions are being undertaken with the highest priority. We apologize for the inconvenience.

Started
Nov 09, 2026, 02:45 PM UTC
Resolved
Ongoing
Duration
● 2h 38m
Detected by Pingoru
Nov 09, 2026, 02:45 PM UTC

Affected components

EU-1EU-2EU-3EU-5UK-1US-1US-2US-3JP-1TryCelonis

Update timeline

  1. investigating Nov 09, 2026, 02:45 PM UTC

    We are currently investigating an issue affecting access to Celonis AI capabilities. All teams are engaged working towards restoration. We apologise for the inconvenience.

  2. identified Nov 09, 2026, 04:50 PM UTC

    The issue has been identified and restorative actions are being undertaken with the highest priority. We apologize for the inconvenience.

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