Celonis incident

CPM Designer Availability Issue

Resolved after 6 days 20 hours, on September 24, 2026.

investigating Sep 24, 2026, 01:08 PM UTC

We identified an issue causing the CPM Designer environment to become unresponsive due to a long-running data fetch process. The affected service has been restarted and is now accessible again. We are continuing to monitor the environment closely to confirm full stability. We apologize for any inconvenience this may have caused.

Started
Sep 24, 2026, 01:08 PM UTC
Resolved
Oct 01, 2026, 09:12 AM UTC
Duration
6d 20h
Detected by Pingoru
Sep 24, 2026, 01:08 PM UTC

Update timeline

  1. investigating Sep 24, 2026, 01:08 PM UTC

    We identified an issue causing the CPM Designer environment to become unresponsive due to a long-running data fetch process. The affected service has been restarted and is now accessible again. We are continuing to monitor the environment closely to confirm full stability. We apologize for any inconvenience this may have caused.

  2. resolved Oct 01, 2026, 09:12 AM UTC

    We've now resolved the incident. Thank you for your patience.

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