Resolved after 3 hours 9 minutes, on September 16, 2026.
The issue has been resolved by Salesforce and service is restored. Thank you for your patience.
Update timeline
- investigating Sep 16, 2026, 12:08 PM UTC
Dear Customers and Partners, we are currently experiencing an intemittent issue with the service of our support ticketing coming from Salesforce. Our team is temporarily experiencing delays, intermittent errors, and limited access to process customer updates, support tickets, and associated requests. We are closely monitoring the vendor’s resolution progress. We sincerely apologize for any inconvenience.
- resolved Sep 16, 2026, 03:17 PM UTC
The issue has been resolved by Salesforce and service is restored. Thank you for your patience.
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