Cato Networks incident

PoP Infrastructure - Services degradation for non-redundant network setup

Ongoing since 10:10 PM UTC, affecting Tel Aviv, Israel.

monitoring Nov 01, 2026, 11:25 PM UTC

The issue is now resolved, and we're closely monitoring to ensure everything is stable. Updates will be forthcoming. We appreciate your patience. Questions? Please contact our Support team. Ref. [INCIDNT-10303]

Started
Nov 01, 2026, 10:10 PM UTC
Resolved
Ongoing
Duration
● 2h 51m
Detected by Pingoru
Nov 01, 2026, 10:10 PM UTC

Affected components

Tel Aviv, Israel

Update timeline

  1. identified Nov 01, 2026, 10:10 PM UTC

    We have identified issues in the Cato Cloud related to the PoP infrastructure that are impacting non-redundant configurations. Impacted configurations include egress Network Rules, RPF, and IPSec sites with a single active tunnel (primary connection only). The issue is limited in scope and affects a subset of customers. Redundant configurations remain stable. Our engineers are working to restore the services. We will update you when the issue is resolved, or we have more information. Questions? Please contact our Support team. We appreciate your patience and apologize for any related inconvenience. Ref. [INCIDNT-10303]

  2. monitoring Nov 01, 2026, 11:25 PM UTC

    The issue is now resolved, and we're closely monitoring to ensure everything is stable. Updates will be forthcoming. We appreciate your patience. Questions? Please contact our Support team. Ref. [INCIDNT-10303]

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