Cash App experienced a minor incident on June 15, 2026 affecting Support and In-App Alert, lasting 4h 13m. The incident has been resolved; the full update timeline is below.
Affected components
SupportIn-App Alert
Update timeline
- investigating Jun 15, 2026, 05:07 PM UTC
We're experiencing an issue where callback requests may result in a disconnected call. If you need support, please reach out through the app. We've identified the cause and are working on a fix. We appreciate your patience.
- resolved Jun 15, 2026, 09:21 PM UTC
We've resolved the issue with our phone support. You can now request a callback as normal. Thanks for your patience while we worked to fix this.