- Detected by Pingoru
- Jun 15, 2026, 05:07 PM UTC
- Resolved
- Jun 15, 2026, 09:21 PM UTC
- Duration
- 4h 13m
Affected: SupportIn-App Alert
Timeline · 2 updates
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investigating Jun 15, 2026, 05:07 PM UTC
We're experiencing an issue where callback requests may result in a disconnected call. If you need support, please reach out through the app. We've identified the cause and are working on a fix. We appreciate your patience.
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resolved Jun 15, 2026, 09:21 PM UTC
We've resolved the issue with our phone support. You can now request a callback as normal. Thanks for your patience while we worked to fix this.
Read the full incident report →
- Detected by Pingoru
- Jun 05, 2026, 11:12 PM UTC
- Resolved
- Jun 05, 2026, 11:34 PM UTC
- Duration
- 21m
Affected: Send & Receive MoneyIn-App Alert
Timeline · 2 updates
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investigating Jun 05, 2026, 11:12 PM UTC
We're investigating reports of issues with Cash App payments. Our team is actively working on a fix. We'll keep you updated as we learn more.
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resolved Jun 05, 2026, 11:34 PM UTC
We've resolved the outage impacting payments. You may re-attempt any failed transactions at this time, any payments that were pending should be completed, etc. Thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- May 27, 2026, 03:11 AM UTC
- Resolved
- May 27, 2026, 04:24 AM UTC
- Duration
- 1h 13m
Affected: Send & Receive MoneyCash App PayInvestingBitcoin
Timeline · 3 updates
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investigating May 27, 2026, 03:11 AM UTC
We're currently investigating an issue affecting some Cash App features. Our engineering team is actively investigating and working to restore full functionality as quickly as possible.
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monitoring May 27, 2026, 03:57 AM UTC
We’ve implemented a fix for the issue that was previously affecting certain Square CashApp features, including P2P payments, Investing, Bitcoin payments, and CashApp Card transactions, and we are currently seeing services recover. Our teams will continue to closely monitor performance to help ensure these services remain stable.
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resolved May 27, 2026, 04:24 AM UTC
The issue that was affecting certain Square CashApp features, including P2P payments, Investing, Bitcoin payments, and CashApp Card transactions has been fully resolved. Thank you for your patience while our team worked to resolve this issue.
Read the full incident report →
- Detected by Pingoru
- May 21, 2026, 06:25 PM UTC
- Resolved
- May 27, 2026, 10:05 PM UTC
- Duration
- 6d 3h
Affected: Cash OutIn-App Alert
Timeline · 2 updates
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identified May 21, 2026, 06:25 PM UTC
We have identified the issue impacting instant withdrawals for android customers and are actively working on a resolution. We'll share another update soon, thanks for you patience in the meantime.
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resolved May 27, 2026, 10:05 PM UTC
We have resolved the issue impacting instant withdrawals for android customers. We appreciate your patience
Read the full incident report →
- Detected by Pingoru
- May 06, 2026, 06:24 PM UTC
- Resolved
- May 06, 2026, 07:00 PM UTC
- Duration
- 36m
Affected: Cash App PayIn-App Alert
Timeline · 2 updates
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investigating May 06, 2026, 06:24 PM UTC
We are experiencing an issue with Virtual Card and button integrations for Afterpay and Cash App pay that are experiencing elevated declined rates. Our team is actively working on a fix. We'll provide updates as we learn more.
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resolved May 06, 2026, 07:00 PM UTC
We've resolved the issue that was affecting Afterpay and Cash App Pay transactions. You may now retry any failed attempts. Thanks for your patience while we worked to fix this.
Read the full incident report →
- Detected by Pingoru
- Apr 29, 2026, 02:43 PM UTC
- Resolved
- Apr 30, 2026, 04:42 PM UTC
- Duration
- 1d 1h
Affected: Cash App CardInvestingIn-App Alert
Timeline · 4 updates
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investigating Apr 29, 2026, 02:43 PM UTC
Customers with round ups enabled not able to purchase stocks when using their cash card
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investigating Apr 29, 2026, 03:05 PM UTC
We're investigating an issue preventing some customers with Round Ups enabled from purchasing stocks using their Cash Card. Thank you for your patience while we look into this.
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investigating Apr 29, 2026, 03:06 PM UTC
We're investigating an issue preventing some customers with Round Ups enabled from purchasing stocks using their Cash Card. Thank you for your patience while we look into this.
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resolved Apr 30, 2026, 04:42 PM UTC
We've resolved an issue that was preventing some customers with Round Ups enabled from purchasing stocks using their Cash App Card. Stock purchases are now working normally for all customers. Thanks for your patience.
Read the full incident report →
- Detected by Pingoru
- Mar 20, 2026, 03:53 PM UTC
- Resolved
- Mar 20, 2026, 04:47 PM UTC
- Duration
- 54m
Affected: InvestingIn-App Alert
Timeline · 2 updates
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investigating Mar 20, 2026, 03:53 PM UTC
We’re currently looking into an issue with Cash App Investing. Customers are experiencing longer than expected pending states for their round up transactions. Please check back here for updates.
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resolved Mar 20, 2026, 04:47 PM UTC
The issue affecting round up transactions in Cash App Investing has been resolved. All previously pending transactions have now completed successfully. Thank you for your patience while our team investigated this issue.
Read the full incident report →
- Detected by Pingoru
- Mar 06, 2026, 09:55 PM UTC
- Resolved
- Mar 06, 2026, 09:56 PM UTC
- Duration
- 46s
Affected: Cash App CardCash App PayIn-App Alert
Timeline · 3 updates
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investigating Mar 06, 2026, 09:55 PM UTC
We’re investigating reports of connection issues impacting multiple Cash App features, and are working to resolve this quickly. Thanks for your patience in the meantime.
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investigating Mar 06, 2026, 09:55 PM UTC
We are continuing to investigate this issue.
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resolved Mar 06, 2026, 09:56 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 12, 2026, 12:16 AM UTC
- Resolved
- Feb 13, 2026, 08:15 PM UTC
- Duration
- 1d 19h
Affected: InvestingIn-App Alert
Timeline · 2 updates
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investigating Feb 12, 2026, 12:16 AM UTC
We're aware of a display issue with DRIP settings. We're working on fixing the display issue. Thanks for your patience in the meantime.
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resolved Feb 13, 2026, 08:15 PM UTC
The issues with Cash App Investing have been resolved - thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Jan 27, 2026, 02:11 AM UTC
- Resolved
- Jan 27, 2026, 03:53 AM UTC
- Duration
- 1h 42m
Affected: In-App AlertCash App Taxes
Timeline · 2 updates
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investigating Jan 27, 2026, 02:11 AM UTC
We're investigating reports of an issue impacting a feature on Cash App Taxes and will share another update soon. Thanks for your patience in the meantime.
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resolved Jan 27, 2026, 03:53 AM UTC
We've resolved the issue impacting Cash App Taxes. You can find support for general tax-related questions at taxeshelp.cash.app. Thanks for your patience.
Read the full incident report →
- Detected by Pingoru
- Dec 19, 2025, 11:58 PM UTC
- Resolved
- Dec 22, 2025, 05:28 AM UTC
- Duration
- 2d 5h
Affected: In-App AlertSavings
Timeline · 2 updates
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investigating Dec 19, 2025, 11:58 PM UTC
We're investigating reports of an issue impacting Savings and will share another update soon. Thanks for your patience in the meantime.
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resolved Dec 22, 2025, 05:28 AM UTC
We've resolved the outage impacting Savings. You may re-attempt any failed transactions at this time. Thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Oct 26, 2025, 03:07 PM UTC
- Resolved
- Oct 30, 2025, 10:03 PM UTC
- Duration
- 4d 6h
Affected: Cash App CardIn-App Alert
Timeline · 4 updates
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investigating Oct 26, 2025, 03:07 PM UTC
We're investigating reports of an issue with cancelled Cash App Cards transactions and will share another update soon. Thanks for your patience in the meantime.
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identified Oct 29, 2025, 01:38 AM UTC
Cash App Card transactions from 10/7-10/19 that were incorrectly cancelled have now been successfully processed. Thanks for your patience.
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monitoring Oct 29, 2025, 01:46 AM UTC
Cash App Card transactions from 10/7-10/19 that were incorrectly cancelled have now been successfully processed. Thanks for your patience.
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resolved Oct 30, 2025, 10:03 PM UTC
We've resolved the Cash App Card transaction issue that affected some customers. Thanks for your patience
Read the full incident report →
- Detected by Pingoru
- Oct 20, 2025, 08:47 PM UTC
- Resolved
- Oct 21, 2025, 02:21 PM UTC
- Duration
- 17h 34m
Affected: Direct DepositIn-App Alert
Timeline · 2 updates
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investigating Oct 20, 2025, 08:47 PM UTC
We're investigating reports of delayed direct deposits, we'll provide another update shortly. Thanks for your patience in the meantime.
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resolved Oct 21, 2025, 02:21 PM UTC
We've resolved the outage impacting direct deposits. Thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Oct 20, 2025, 03:50 PM UTC
- Resolved
- Oct 20, 2025, 07:00 PM UTC
- Duration
- 3h 10m
Affected: BitcoinIn-App Alert
Timeline · 2 updates
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investigating Oct 20, 2025, 03:50 PM UTC
We're investigating reports of an outage impacting bitcoin withdrawals and will share another update soon. Thanks for your patience in the meantime.
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resolved Oct 20, 2025, 07:00 PM UTC
We've resolved the outage impacting bitcoin withdrawals. You may re-attempt any failed transactions at this time, thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Oct 09, 2025, 07:42 PM UTC
- Resolved
- Oct 09, 2025, 08:57 PM UTC
- Duration
- 1h 15m
Affected: Cash App CardIn-App AlertLog In
Timeline · 4 updates
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investigating Oct 09, 2025, 07:42 PM UTC
We're investigating reports of login issues to Cash App and will share another update soon. Thanks for your patience in the meantime.
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investigating Oct 09, 2025, 07:44 PM UTC
We're investigating reports of connection issues that are impacting login, account creation, and Cash App Card features. Thanks for your patience in the meantime.
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monitoring Oct 09, 2025, 08:15 PM UTC
We've applied a resolution for the issues impacting Cash App Cards and logins, but some customers may still experience issues. We'll provide a update once we’ve confirmed the issue is fully resolved.
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resolved Oct 09, 2025, 08:57 PM UTC
We've resolved the issue impacting Cash App Cards and logins. You may re-attempt any actions that failed. Thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Sep 04, 2025, 05:20 PM UTC
- Resolved
- Sep 05, 2025, 02:40 PM UTC
- Duration
- 21h 20m
Affected: Send & Receive MoneyIn-App Alert
Timeline · 3 updates
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investigating Sep 04, 2025, 05:20 PM UTC
We're aware of an issue impacting some customer's ability to access pools in the money tab. We're working hard to resolve this, and appreciate your patience in the meantime.
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identified Sep 04, 2025, 11:51 PM UTC
We're aware of an issue impacting some customer's ability to access pools in the money tab. The issue has been identified, and a fix is being implemented. Thanks for your patience in the meantime.
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resolved Sep 05, 2025, 02:40 PM UTC
We resolved the issue impacting some customers ability to access pools in the money tab. Thanks for your patience.
Read the full incident report →
- Detected by Pingoru
- Aug 14, 2025, 02:03 PM UTC
- Resolved
- Aug 14, 2025, 03:56 PM UTC
- Duration
- 1h 52m
Affected: BorrowIn-App AlertLending
Timeline · 3 updates
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investigating Aug 14, 2025, 02:03 PM UTC
We're investigating an issue impacting Cash App Lending and are working hard to find a solution. Thanks for your patience while we look into this.
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investigating Aug 14, 2025, 02:12 PM UTC
We're investigating an issue impacting Cash App Lending and are working hard to find a solution. Thanks for your patience while we look into this.
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resolved Aug 14, 2025, 03:56 PM UTC
We've resolved the issue impacting Cash App Lending. We appreciate your patience as we worked to resolve this.
Read the full incident report →
- Detected by Pingoru
- Jul 23, 2025, 03:31 PM UTC
- Resolved
- Jul 24, 2025, 06:03 PM UTC
- Duration
- 1d 2h
Affected: In-App AlertLending
Timeline · 3 updates
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investigating Jul 23, 2025, 03:31 PM UTC
We're investigating connection issues affecting our lending services. Our engineering team is working to resolve this, and we'll share updates as soon as we have more information. While we don't have an estimated time for resolution yet, we appreciate your patience and understanding in the meantime.
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identified Jul 23, 2025, 06:19 PM UTC
We've identified the cause of the connection issues affecting our lending services. Our engineering team is actively implementing a fix, and we'll share updates as soon as we have more information. While we don't have an estimated time for completion yet, we appreciate your patience and understanding.
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resolved Jul 24, 2025, 06:03 PM UTC
The connection issues affecting our lending services have been restored, all services are now operating normally. Thank you for your patience as we worked to resolve this issue.
Read the full incident report →