Resolved after 1 hour 23 minutes, affecting Send & Receive Money and Cash App Card and 1 more, on September 10, 2025.
We've successfully resolved the issue that was preventing customers from filing disputes. All dispute filing functionality has been restored and is operating normally. Customers can now proceed with filing disputes through the standard process. We appreciate everyone's patience while we worked to resolve this matter.
Affected components
Update timeline
- investigating Sep 10, 2025, 05:54 PM UTC
We're investigating reports of an issue impacting customers ability to file disputes, we will share another update soon. Thanks for your patience in the meantime.
- identified Sep 10, 2025, 06:48 PM UTC
We've identified the issue impacting customers ability to file disputes, we will share another update soon. Thanks for your patience in the meantime.
- resolved Sep 10, 2025, 07:17 PM UTC
We've successfully resolved the issue that was preventing customers from filing disputes. All dispute filing functionality has been restored and is operating normally. Customers can now proceed with filing disputes through the standard process. We appreciate everyone's patience while we worked to resolve this matter.
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