CARFAX CA incident

Ontario Registration Unavailable

Resolved after 8 hours 39 minutes, affecting Registration and Report Completion and 1 more, on August 10, 2026.

monitoring Aug 11, 2026, 01:18 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 10, 2026, 05:13 PM UTC
Resolved
Aug 11, 2026, 01:53 AM UTC
Duration
8h 39m
Detected by Pingoru
Aug 10, 2026, 05:13 PM UTC

Affected components

RegistrationReport CompletionReport CompletionReport CompletionReport CompletionOntario Registration

Update timeline

  1. identified Aug 10, 2026, 05:13 PM UTC

    Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Ontario registration data will be pending.

  2. monitoring Aug 11, 2026, 01:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 11, 2026, 01:53 AM UTC

    This incident has been resolved.

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