CARFAX CA incident

Import Registration Unavailable

Resolved after 3 hours 47 minutes, affecting Registration and Report Completion and 1 more, on October 8, 2026.

monitoring Oct 08, 2026, 05:08 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 08, 2026, 01:41 PM UTC
Resolved
Oct 08, 2026, 05:28 PM UTC
Duration
3h 47m
Detected by Pingoru
Oct 08, 2026, 01:41 PM UTC

Affected components

RegistrationReport CompletionReport CompletionReport CompletionReport CompletionImport

Update timeline

  1. identified Oct 08, 2026, 01:41 PM UTC

    Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but RIV, or import registration data is pending.

  2. monitoring Oct 08, 2026, 05:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 08, 2026, 05:28 PM UTC

    This incident has been resolved.

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