Resolved after 5 hours 10 minutes, affecting VIN Scan Website, on October 7, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
VIN Scan Website
Update timeline
- investigating Oct 07, 2026, 04:10 PM UTC
Severity 1 - We are currently investigating the issue. VIN Scan website is available, but customers are unable to order and monitor VIN Scan reports at this time.
- monitoring Oct 07, 2026, 06:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 07, 2026, 09:21 PM UTC
This incident has been resolved.
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