CARFAX CA incident

VIN Scan Unavailable

Resolved after 5 hours 10 minutes, affecting VIN Scan Website, on October 7, 2026.

monitoring Oct 07, 2026, 06:54 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 07, 2026, 04:10 PM UTC
Resolved
Oct 07, 2026, 09:21 PM UTC
Duration
5h 10m
Detected by Pingoru
Oct 07, 2026, 04:10 PM UTC

Affected components

VIN Scan Website

Update timeline

  1. investigating Oct 07, 2026, 04:10 PM UTC

    Severity 1 - We are currently investigating the issue. VIN Scan website is available, but customers are unable to order and monitor VIN Scan reports at this time.

  2. monitoring Oct 07, 2026, 06:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 07, 2026, 09:21 PM UTC

    This incident has been resolved.

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