CARFAX CA experienced a major incident on August 5, 2026 affecting Registration and Report Completion and 1 more component, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
RegistrationReport CompletionReport CompletionReport CompletionNova Scotia RegistrationReport Completion
Update timeline
- identified Aug 05, 2026, 02:59 PM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Nova Scotia registration data will be pending.
- monitoring Aug 05, 2026, 03:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 05, 2026, 03:42 PM UTC
This incident has been resolved.