CARFAX CA incident

Quebec Registration Unavailable

Resolved after 1 hour 29 minutes, affecting Registration and Report Completion and 1 more, on July 23, 2026.

monitoring Jul 23, 2026, 06:21 PM UTC

Severity 2 - A fix has been implemented by our provider and we are monitoring the results. Vehicle History Reports are available, but Quebec registration data may be pending.

Started
Jul 23, 2026, 05:21 PM UTC
Resolved
Jul 23, 2026, 06:50 PM UTC
Duration
1h 29m
Detected by Pingoru
Jul 23, 2026, 05:21 PM UTC

Affected components

RegistrationReport CompletionReport CompletionReport CompletionReport CompletionQuebec Registration

Update timeline

  1. identified Jul 23, 2026, 05:21 PM UTC

    Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Quebec registration data will be pending.

  2. monitoring Jul 23, 2026, 06:21 PM UTC

    Severity 2 - A fix has been implemented by our provider and we are monitoring the results. Vehicle History Reports are available, but Quebec registration data may be pending.

  3. resolved Jul 23, 2026, 06:50 PM UTC

    This incident has been resolved.

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