Resolved after 14 hours 39 minutes, affecting Registration and Report Completion and 1 more, on July 9, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
RegistrationReport CompletionReport CompletionReport CompletionReport CompletionOntario Registration
Update timeline
- identified Jul 09, 2026, 10:18 PM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Ontario registration data will be pending.
- monitoring Jul 10, 2026, 12:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 10, 2026, 12:58 PM UTC
This incident has been resolved.
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